Policy
Privacy Policy
Introduction
Welcome to Geezebytes (“we”, “our”, “us”). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website [geezebytes.com] and make purchases.
2. Information We Collect
We collect various types of information to facilitate your experience:
Personal Information: When you create an account, place an order, or contact us, we may collect personal details such as your name, email address, phone number, billing address, and shipping address.
Payment Information: When you make a purchase, we may collect payment details through our secure payment processors. We do not store your payment information.
3. How We Use Your Information
We use your information for various purposes, including:
- To process and fulfill your orders.
- To communicate with you about your purchases and inquiries.
- To improve our products, services, and website functionality.
- To send you marketing communications (with your consent).
- To analyze website usage and trends.
4. Data Sharing and Disclosure
We do not sell or rent your personal information.
We are committed to protecting your personal information in accordance with the Personal Data Protection Act (PDPA) 2010 of Malaysia. We ensure that our data handling practices comply with the principles set forth in the PDPA, including:
- The obligation to obtain your consent before collecting or processing your personal data.
- The use of your personal data only for the purposes for which it was collected.
- The protection of your personal data from unauthorized access and misuse.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on our website. Cookies help us remember your preferences and improve site functionality. You can manage your cookie preferences through your browser settings.
6. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access or disclosure. However, no method of transmission over the internet is completely secure.
Refund Policy
- Overview At Geezebytes, we strive to provide high-quality services. If you are not satisfied with our services, please review our refund policy below.
- Eligibility for Refunds
- Services can be refunded within 14 days of purchase if they have not been completed.
- No refunds will be issued for completed services or for any digital products once delivered.
3. Requesting a Refund To request a refund, please contact us at [Your Contact Information] with your order details. We will review your request and respond within [Insert Response Time].
4. Processing Refunds If approved, refunds will be processed using the original payment method within [Insert Processing Time].
5. Changes to This Policy We may update this Refund Policy from time to time. Any changes will be posted on our website.
Service Delivery Policy
- Introduction This Service Delivery Policy outlines how Geezebytes delivers services to our clients.
- Service Delivery Timeframes
- For web design projects, initial drafts will be delivered within 5 days to one month.
- Online marketing campaigns will commence within a week.
- Communication We will communicate with you regularly throughout the project to ensure transparency and address any concerns.
- Responsibilities You are responsible for providing timely feedback and necessary materials for the successful delivery of services.
- Changes to Scope Any changes to the scope of work must be discussed and agreed upon in writing, which may affect delivery timelines.
- Quality Assurance We will conduct quality checks before delivering the final product to ensure it meets our standards.
- Contact Us For any inquiries regarding service delivery, please contact us at +6013-308 4250
